Return & Refund Policy

Last Updated: August 30, 2026

At SEVEN8, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can request a return within 7 days of receiving your product.

1. 7-Day Return Policy

You have 7 days from the date you receive your order to request a return.

To be eligible for a return, the product should be:

  • Unused and in its original condition
  • Returned with its original packaging, where applicable
  • Complete with all accessories, tags, and included items
  • Not damaged due to misuse or improper handling

2. Full Refund

Once your returned product is received and inspected, eligible returns will receive a full refund of the purchase price.

Refunds will be processed using the applicable payment method or refund arrangement available for your order.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may request photos or other information to verify the issue and arrange an appropriate solution.

4. How to Request a Return

To request a return, please contact our customer support team within 7 days of receiving your order.

Please provide:

  • Your order number
  • Your name and contact information
  • Reason for the return
  • Photos of the product, if applicable

Our team will provide you with the return instructions.

5. Return Shipping

Return shipping arrangements and costs may vary depending on the reason for the return. For products that arrive damaged, defective, or incorrect, SEVEN8 will provide an appropriate resolution.

6. Refund Processing

After we receive and inspect the returned product, we will process your eligible refund.

The time it takes for the refund to appear may depend on the payment method or financial institution used.

7. Contact Us

If you have any questions about returns or refunds, please contact our customer support team through the contact information provided on our website.

Your satisfaction is our priority. Thank you for shopping with SEVEN8.